USA SHIPPING

  • All of our pieces are handmade to order in Colombia with love. Please allow 1-3 business days for your order to ship. We promise the jewels are worth the wait!! We offer FREE USA & CANADA shipping via DHL on orders over $75 (delivery time 2-3 business days).

 

INTERNATIONAL SHIPPING

  • We ship worldwide! All of our pieces are handmade to order in Colombia with love. Please allow 1-3 business days for your order to ship. We promise the jewels are worth the wait!!. We ship all our packages via DHL INTERNATIONAL EXPRESS for free on orders over $100

 

RETURNS / EXCHANGES

  • Due to the unique and often one-of-a-kind nature of our materials, all items are final sale. In case of a manufacturing fault, We are happy to repair it. Please e-mail an image of your damaged jewelry to discuss possible options at infopaolasanchez@gmail.com.

 

HOW DO I CARE FOR MY JEWELRY? 
  • Our pieces are all limited in quantity and delicate due to the handmade nature of each piece. You will receive an instruction card with our care recommendations.

 

GOLD-PLATING SERVICES

  • We know you love to wear your jewelry 24/7 and we are happy to re-plate any of your pieces. Please e-mail an image of your faded or damaged jewelry to discuss possible options at infopaolasanchez@gmail.com.